Terms & Conditions


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HVMN’s relationship with you in relation to this website.

The term ‘HVMN’ or ‘us’ or ‘we’ refers to the owner of the website, the Association of Voluntary Services Managers. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms:

The content of this website is for your general information and use only. It is subject to change without notice.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


Copyright notice

This website and its content is copyright of HVMN. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but you are required to acknowledge the website as the source of the material.
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.



The information contained in this website is for general information purposes only. The information is provided by HVMN and whilst we endeavour to keep the information up-to-date and correct, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Through this website you are able to link to third party websites. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, HVMN takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.


Membership Terms and Conditions

Membership is on a rolling basis, and is due for renewal one day before the original membership commenced. HVMN’s online payment facility will retain member payment details and use them to automatically renew membership on the anniversary of the initial membership term commencing, unless the member cancels their membership part-way through the year.

Membership benefits will cease on the anniversary of the original membership being set up if the payment details provided by the member are no longer valid, and have not been updated by the member. Payments are processed automatically on the HVMN website via STRIPE, which will automatically make one attempt to contact the member to obtain up-to-date payment details before membership benefits cease.

Non-members and members whose subscription payments have lapsed are not entitled to attend meetings, be part of HVMN correspondence either from the executive team or from their regional group, take part in any training or seminars both virtual and in-person, have access to the membership area of the website, are not entitled to receive the member discount for attendance at the HVMN Conference and any other benefits of membership as determined by the executive team.

The membership belongs to the individual and not to the organisation or the role they hold. If a member moves to another palliative care setting prior to the anniversary of their membership commencing, they may carry over the membership into their new role, and they will be required to contact HVMN to update their contact details and revised role.

If a member moves out of the palliative care sector completely, their membership will be cancelled on request. HVMN does not normally offer reimbursement of fees part-way through a year. However in exceptional circumstances the executive team will consider reimbursement if an appeal is made to the Membership Secretary. Any such appeals will be considered at the next meeting of the executive team.

It is the member’s responsibility to ensure that membership is paid promptly. Further, it is the member’s responsibility to ensure that any information they provide as part of the membership application process is accurate and complete.

Confirmation of membership will be sent by email to the address supplied by the applicant when payment is received.

An invoice will be generated and sent to the email address supplied. If members register using personal payment details, this invoice can be used to claim back the cost from their employer where this has been agreed.

Members do not have the authority to forward e mails regarding regional meetings to non-members.

All enquiries from non-members should be directed to the Regional Representatives or Membership Secretary.